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Washroom Services in London

Washrooms are the part of any premises visitors judge you on, and the part most likely to generate a complaint. They are also a compliance obligation rather than a matter of preference.

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All 33 boroughs
Across Greater London
Fully insured
Public liability cover
DBS-checked
Every cleaner vetted
7 days a week
Evenings and weekends

Sanitary waste is classed as offensive waste. Under the Workplace (Health, Safety and Welfare) Regulations 1992 and the Environmental Protection Act 1990, businesses must provide suitable disposal and hold a duty of care documentation trail showing where that waste went.

We handle all of it as a single service: scheduled sanitary disposal with the paperwork, consumables that never run out, and hygiene units serviced on a set rota.

Scope of work

What's included in washroom services

This is the written checklist our teams work to. If something you need is not on it, tell us and we will quote for it.

Sanitary waste

  • Sanitary disposal units supplied and serviced on schedule
  • Nappy bins for baby-change facilities
  • Clinical and offensive waste handling
  • Full duty of care documentation trail
  • Licensed carrier and certified disposal

Consumables

  • Toilet tissue, hand towels and soap monitored and restocked
  • Dispensers supplied, installed and maintained
  • Hand sanitiser stations
  • Automatic air care systems

Hygiene units

  • Urinal sanitisers and water management
  • Drain and trap treatment to control odour at source
  • Automatic WC seat cleaners
  • Vending units for washroom products

Why us

Why choose us for washroom services

Compliance handled

Sanitary waste is offensive waste and carries a legal duty of care. We provide the documentation trail so your obligation is evidenced rather than assumed.

Never run out

Consumables are monitored and replenished on schedule. No emergency trips to buy hand towels, no complaints about empty dispensers.

Odour controlled at source

Persistent washroom odour is usually drains and urinal traps, not the air. We treat the source rather than masking it with fragrance.

One supplier, one invoice

Disposal, consumables and hygiene units on a single account with a single contact, instead of three separate suppliers to chase.

Questions

Washroom Services FAQs

The questions we get asked most about this service.

Is sanitary waste disposal a legal requirement?

Yes. Sanitary waste is classed as offensive waste and cannot go into general waste. Employers must provide suitable disposal under the Workplace (Health, Safety and Welfare) Regulations 1992, and hold a duty of care record of its disposal under the Environmental Protection Act 1990.

How often are units serviced?

Every four weeks as standard. Higher-traffic sites are usually on a two-weekly rota. We will recommend a frequency based on your fill rates after the first few visits.

Why do our washrooms smell even after cleaning?

Almost always drains and urinal traps rather than surfaces. Uric scale builds inside the pipework and releases odour continuously. It needs biological treatment at source — air fresheners only mask it.

Can you supply the dispensers as well?

Yes. We supply, install and maintain dispensers for tissue, hand towels, soap and sanitiser as part of the service, so the consumables and the hardware always match.

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Book washroom services in London

Tell us about the property and we will come back with a fixed price. No hourly rates, no obligation.

Fully insured DBS-checked teams 72-hour re-clean guarantee